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Insurance Verification Specialist

Akron, OH 44311

Employment Type: Temp to Hire Job Category: Administrative Assistant Job Number: 110313 Pay Rate: $13.50 - $16.00/hour

Job Description

Our client in Akron is looking for Insurance Verification Specialists to join their team!

  • 1st Shift Monday - Friday 8:30am to 5:00pm

  • Complete financial interviews yearly for each client. Obtain all relevant demographic and financial information for the client's record, including copies of: insurance card, income verification, and photo ID
  • Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information
  • Works closely with Case Workers and Receptionists to ensure required documentation is obtained in a timely manner
  • Notifies client eligibility specialist with any change in insurance coverage for ACT clients or if the client has moved out of county
  • Works as a liaison between finance, medical staff and the lab regarding insurance eligibility questions and/or issues
  • Collects co-pays, deductibles, and payments from clients as necessary

Job Requirements

  • Knowledge of insurance verification, an understanding of Medicare and Medicaid
  • Ability to communicate in person and over the phone with clients that have severe and persistent mental illness§  Must be able to multi task efficiently, detail oriented
  • Working knowledge of computers with experience using Microsoft Excel and Microsoft Word
  • Strong use of typing skills
  • Perform multiple tasks effectively
  • Able to work both independently and as part of a team
  • Strong analytical skills required
  • Capable of making timely, independent decisions
  • Excellent oral, written and interpersonal communication skills.


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